Steve Jacobs

September 21, 2023

How To Boost Client Satisfaction Through Active Listening

In this episode of Get the Intel, Chad Gill sits down with Steve Jacobs, renowned speaker and Founder of Nature Designs, to discuss the value of effective communication in building trust and understanding with clients. Steve emphasizes active listening for project managers and provides insights on streamlining landscaping operations. He also reflects on his career path in horticulture and how he navigates the challenges of San Diego's hot and dry climate as a landscape designer.